Frequently Asked Questions
To inquire about a particular order, send us an E-mail (Remember to include your name and account information or Contact us via phone)
You can submit your order as a request for quote. Fill all the details. An PureSynth customer service representative will contact you with a price quote or to obtain any additional information required to provide a quote.
To submit a bulk product inquiry, click on "Bulk Order" from a product search page.
We would recommend using the CAS number (Chemical Abstracts Service registry number), for a chemical, as a search term, when searching on our website. The CAS number is a unique identifying number for the chemical and overcomes problems that can arise as a result of a chemical being known by different names. If the product that you are looking for is not identified on searching with a CAS number then please send us a mail on email@example.com our customer service representative will provide you or you can also contact through â€˜Request a Quoteâ€™ form.
You can use any one of the following payment methods:
â€¢ Credit card
â€¢ Credit card EMI of leading banks
â€¢ Debit card
â€¢ Net Banking
â€¢ Cash on Delivery
We are always open to talking with companies about making custom products. Please call us for Technical assistance.
You can check your order status online or by calling our customer services line at +91 22 41554191-95.
There are MSDS sheets available on this website in the Technical assistance section. We also ship a MSDS sheet with all orders or you can call customer service.
Please contact customer service and have your order number handy. Or, emailÂ on firstname.lastname@example.org Â with your order number.
We keep pace with our customers by both developing and acquiring new technology on a regular basis.
The PureSynth catalog offers research and lab quantities of over 70,000 chemical products. Requests for bulk quantities (milligram to kilogram) are answered promptly and sold directly to the customer.
The law obligates us to demonstrate diligence in ensuring that PureSynth products are purchased and used by qualified individuals. In the case of chemicals not included in the Toxic Substances Control Act inventory, it is imperative that such materials are used only for R&D purposes, by qualified technicians capable of understanding and communicating their respective hazards.
Please call customer service and have your order information handy.
Place the items in your shopping cart. Proceed to checkout. Complete the company and credit card information and submit your order. You will be required to complete a chemical purchasing form that will be reviewed by our customer service department. You will be required to pay via credit card unless you sign in using your registered ID. If you are a registered user then you can review your order history and you can track your order online.